Terms & Conditions

Terms of Service

Please read these terms of service (“agreement”, “terms of service”) carefully before using www.DiscoverEarlyYears.com (“the site”) and associated sites operated by Discover Early Years (“us”, “we”, or “our”) a subsidiary of Elizabeth Hughes education, registered and incorporated in the UK. This agreement sets forth the legally binding terms and conditions for your use of the site www.DiscoverEarlyYears.com. By accessing or using the site in any manner, including, but not limited to, visiting or browsing the site or contributing content or other materials to the site, you agree to be bound by these terms of service. Capitalised terms are defined in this agreement. These terms of service set forth the legally binding terms for your use of Discover Early Years services. You are only authorised to use the Discover Early Years services services (regardless of whether your access or use is intended) if you agree to abide by all applicable laws and to these terms of service. Please read these terms of service carefully and save it. If you do not agree with it, you should leave the Discover Early Years website and discontinue use of Discover Early Years services immediately. If you wish to become a member, you must read these terms of service and indicate your acceptance during the registration process.

Accounts

In order to access some features of the website, app, and also book any sessions you will have to create a Discover Early Years account. You may never use another person’s account without their permission. When creating your account, you must provide accurate and complete information and you are consenting that this information is accurate. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify us immediately of any breach of security or unauthorised use of your account.

Member services and policies

Cancellations: As stated in the cancellation policy, cancellations are not allowed however you may reschedule classes up to 2 hours before your booked session. You may reschedule class through our online system (app/website) or by calling the applicable centre directly. We will not accept cancellation requests via email. Members who purchase any membership package (such as, Tiny Tots, Little Learners, and Ace Explorers or any other future programs or membership packages) will also lose their session (fee amount varies between individual centre locations) for either a late cancellation or an absence should they not reschedule their reservation before the allotted 2 hour window.

Reservations: You must physically be present and ready to enter the class 10 minutes before your booked session, otherwise your spot may be given to a child on the waiting list, with your class credits still being deducted.

Membership cancellation: Entrance onto our membership programs is a binding contract, which you consent to uphold. Cancellation requests must be made in person within your home location. Cancellation requests via email alone will not be accepted under any circumstances and you will be responsible for making your monthly payments until notice has been given within your home location.

Personal belongings: You agree that Discover Early Years is in no way responsible for the safekeeping of your personal belongings while you and your child are present in the centre. You are to assume all risk of loss or damage to your property and any of your personal belongings.

Classroom Rules and Regulations

All class packages and membership payments are non-refundable and not transferrable to a third party. Expiration dates are fixed and cannot be extended. It is your responsibility to check the expiry of any packages before purchasing and failure to understand and adhere to this date is not an excuse and valid reason to extend. No exceptions will be given. Occasional short-term packages will be sold by Discover Early Years; it is your responsibility to seek an expiry date before purchasing and your purchase of said packages are consent to completing within the expiry date.

Intellectual property and trademarks

The content on the Discover Early Years website, including without limitation, the text, software, scripts, graphics, photos, sounds, music, videos, interactive features and the like (“content”) and the trademarks, service marks and logos contained therein (“marks”), are owned by or licensed to Discover Early Years, subject to copyright and other intellectual property rights under the law. Content on the website is provided to you as is for your information and personal use only and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. Discover Early Years reserves all rights not expressly granted in and to the website and the content. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the website or services, provided by you to company are non-confidential and shall become the sole property of Discover Early Years. You agree to not engage in the use, copying, or distribution of any of the content other than expressly permitted herein. You agree not to circumvent, disable or otherwise interfere with security-related features of the website or features that prevent or restrict use or copying of any content or enforce limitations on use of the website or the content therein. “Discover Early Years” and other graphics, logos, wordmarks, and designs are trademarks of Discover Early Years in the Malaysia and/or other countries for which applications are pending. Discover Early Years ‘s trademarks and trade dress may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Discover Early Years.

Mobile Services – Only Relevant when we launch app

The Discover Early Years services may include certain services that may be available via your mobile phone, including but not limited to (i) the ability to book and/or purchase Discover Early Years packages via your mobile phone, (ii) the ability to receive and reply to Discover Early Years messages, (iii) the ability to browse Discover Early Years from your mobile phone (iv) the ability to access certain Discover Early Years features through a mobile application you have downloaded and installed on your mobile phone (collectively the “mobile services”). We do not charge for these mobile services. However, your carrier’s normal messaging, data and other rates and fees will still apply. You should check with your carrier to find out what plans are available and how much they cost. In addition, downloading, installing, or using certain mobile services may be prohibited or restricted by your carrier, and not all mobile services may work with all carriers or devices. Therefore, you should check with your carrier to find out if the mobile services are available for your mobile devices, and what restrictions, if any, may be applicable to your use of such mobile services. By using the mobile services, you agree that we may communicate with you regarding Discover Early Years and other entities by SMS, MMS, push notifications or other electronic means to your mobile device and that certain information about your usage of the mobile services may be communicated to us.

Termination

We may terminate your access to the site, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Third party sites

Our site may contain links to third-party sites that are not owned or controlled by Discover Early Years. Discover Early Years has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services. We strongly advise you to read the terms and conditions and privacy policy of any third-party site that you visit.

Governing Law

This agreement (and any further rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of Malaysia, without giving effect to any principles of conflicts of law.

Changes to this agreement

Discover Early Years reserves the right to amend these terms of service at any time and without notice, and it is your responsibility to review these terms of service for any changes. Your use of the Discover Early Years website, app or facilities, following any amendment of these terms of service will signify your acceptance of its revised terms. We encourage you to review this agreement periodically for changes. If you do not agree to any of this agreement or any changes to this agreement, do not use, access or continue to access the site or discontinue any use of the site immediately.

Eligibility

Membership is void where prohibited. This website is intended solely for users who are 15 years of age or older. Any registration by, use of or access to the website by anyone under 15 is unauthorised, unlicensed and in violation of these terms of use. By using Discover Early Years services or the website, you represent and warrant that you are 13 or older and that you agree to abide by all of the terms and conditions of these terms of service. Minors between the ages of 15 and 16 may register on our website only with the involvement of a parent or guardian.

Term

These terms of service shall remain in full force and effect while you use the Discover Early Years services or are a member. You may terminate your membership at any time, for any reason, by following the instructions on the “my account” page or by contacting your local centre directly via phone or email. Discover Early Years Even after membership is terminated, these terms of service will remain in effect.

Fees

You acknowledge that Discover Early Years charges fees for its services, and Discover Early Years reserves the right to change its fees from time to time in its discretion. If Discover Early Years terminates your membership because you have breached these terms of service, you may not be entitled to a refund of any unused portion of membership or other fees.

Password

When you sign up for member services, you will also be asked to choose a password. You are entirely responsible for maintaining the confidentiality of your password. You agree not to use the account, username, or password of another member at any time or to disclose your password to any third party. You agree to notify Discover Early Years immediately if you suspect any unauthorised use of your account or access to your password. You are solely responsible for any and all use of your account.

Governing Law

These terms of service, together with our privacy policy, and any other legal notices published by Discover Early Years on the website, shall constitute the entire agreement between you and Discover Early Years concerning our website. If any provision of these terms of service is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these terms of service, which shall remain in full force and effect. No waiver of any term of these terms of service shall be deemed a further or continuing waiver of such term or any other term, and Discover Early Years ‘s failure to assert any right or provision under these terms of service shall not constitute a waiver of such right or provision.

Arbitration

You and Discover Early Years agree that, except as may otherwise be provided in regard to specific services on the site in any specific terms applicable to those services, the sole and exclusive forum and remedy for any and all disputes and claims relating in any way to or arising out of these terms of use, the site and/or the service (including your visit to or use of the site and/or the service) shall be final and binding arbitration, except that to the extent that either of us has in any manner infringed upon or violated or threatened to infringe upon or violate the other party’s patent, copyright, trademark or trade secret rights, or you have otherwise violated any of the user conduct rules set forth above then the parties acknowledge that arbitration is not an adequate remedy at law and that injunctive or other appropriate relief may be sought.

Contacting Us

If you have any questions about these terms of service, the practices of Discover Early Years or its services, please contact us on hello@discoverearlyyears.com.